I am on the free BYOD plan but I had never used it. I put my sim in and tried to use it but it will not work. My online account says the account is inactive check my billing and plan info. it will not let me select any plan or update any info. Please reactivate my plan. Thank you.
. Our support team will gladly assist you to resolve this issue. Please confirm if the email address on your profile is the same email address associated with your FreedoPop account as well as the last four digits of your phone number so we can take a closer look at it.