sim card activation step

zerotzerot Posts: 3FreedomPop Newbie
edited October 2015 in Getting Started #1
The sim card says activation step required but when I touch the icon the app pops up and displays Web page saying sorry we burst your bubble phone is Samsung galaxy s5
any help would be appreciated


  • S MPS MP Posts: 350FreedomPop Newbie, FreedomPop Expert ✭✭✭
    What app are you trying to use?
    I'm not an employee...only a volunteer. If you need official assistance:

    Freedompop Customer Service numbers-(888) 743-8107---(888) 906-3184---855) 703-5785---(888) 673-8518---888) 915-2647--(888) 731-1555--(888) 701-1353, Monday-Friday 8am-8pm PDT.
  • zerotzerot Posts: 3FreedomPop Newbie
    I'm trying to use the messaging app from the code on the sim card packet
  • Jorge Jorge Posts: 3,380 admin
    @zerot I've gone ahead and synched your account on our end, could you please confirm if you are still having issues, thanks :)
  • zerotzerot Posts: 3FreedomPop Newbie
    I got it working now somehow but thanks for helping
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