Why has my 2nd FreedomPop sim only got the 200mb ?

jax899jax899 Posts: 19FreedomPop Newbie
Hi all,
I have 2 sims in one email which I cannot separate as told by CS.
On my 2nd sim I only got 200mb ( my 1st sim has 400mb which is correct ) while my friend has got 400mb on both his sims which he also has under 1email.

Comments

  • woodyukwoodyuk Posts: 37FreedomPop Newbie
    I had the same problem,I ordered a Black Friday sim and used the same email address as my first sim not realising you can only add friends to one sim per email account.

    I emailed customer services who told me the 2 sims couldn't be split and I could only add friends to the primary sim but I logged into my account today and I magically have my friends allowance on both sims now so 400mb per sim.

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