Charged twice for premium voice

d4zzled4zzle Posts: 6FreedomPop Newbie
edited February 2016 in Account Help #1
Just checked out my account history and it seems i've been charged twice in the same month for premium voice. Could someone please have a look at why this happened?

Date Time Transaction # Description Paid
05-Feb-2016 16:15 32935669 Monthly Charge £0.99
03-Feb-2016 15:04 32799216 Monthly Charge £0.99

Thanks.

Edit because i noticed the same happened in January.

Date Time Transaction # Description Paid
06-Jan-2016 16:46 30799696 Monthly Charge £0.99
05-Jan-2016 14:19 30711278 £0.99
Post edited by d4zzle on

Comments

  • Hello @d4zzle

    I sincerely apologize for this inconvenience, I have gone ahead and refunded you the double charges. Please allow 3-4 business days for the refund to appear on your end. Have a great weekend! :3
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