Preshipment forever?

cdma62xcdma62x Posts: 17FreedomPop Newbie
Hello, I ordered one international data SIM card. And the status for order 42721403 has stayed "preshipment" status forever, anyone from the administrative team could care for me? Cheers

Comments

  • [Deleted User][Deleted User] Posts: 12
    Hello @cdma62x

    I sincerely apologize for the delay in response to your inquiry, I took a look at the order and was able to see that it shipped out on 3/17. Can you please confirm that you received the SIM.
  • cdma62xcdma62x Posts: 17FreedomPop Newbie
    Yes, thank you. I got the device after my easter holiday. Now the device can't read the SIM card, saying "no SIM card detected". However, I put it in my phone, network "3" could be detected. Seems the device is faulted?
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