Search the Community
Hello, I ordered one international data SIM card. And the status for order 42721403 has stayed "preshipment" status forever, anyone from the administrative team could care for me? Cheers
I sincerely apologize for the delay in response to your inquiry, I took a look at the order and was able to see that it shipped out on 3/17. Can you please confirm that you received the SIM.
Yes, thank you. I got the device after my easter holiday. Now the device can't read the SIM card, saying "no SIM card detected". However, I put it in my phone, network "3" could be detected. Seems the device is faulted?