I want to downgrade to the basic plan (200 Minutes, 200 Texts and 200MB Data)

Harshil90Harshil90 Posts: 1FreedomPop Newbie
I want to downgrade to the basic plan (200 Minutes, 200 Texts and 200MB Data). I can no longer see it on the website.
I am currently on the Premium 500 £4.99 per month plan so can I be downgraded from that plan to the basic.

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Harshil90
    The Free Plan is the Standard default when you downgrade.

    Here is the instructions I wrote up for downgrading to the 100% Free Plan. Make sure to log into your account online and click this link>>

    http://www.freedompop.com/acct_plan.htm

    You will see your data plan at the very top of this page. In of the Top boxes, click the words in the box that says “Details and Plan Management". It will take you to a new page with all your plan details. At the very bottom of this Box, you’re going to see the word (downgrade this plan/offer), very tiny words. Click those word and a pop up will show, asking you to confirm the downgrade. It might even ask you to try a different plan, or do you want to keep your saved data. Just click downgrade anyways. You might get another Pop up asking for your password to complete the downgrade. Enter your account password and proceed. It will confirm once you are downgraded.

    Make sure you are still logged in and visit this link>>>

    https://www.freedompop.com/acct_services.htm

    This will have the service plans, which always get missed when anybody downgrades to Free. The Top boxes will be the service plans you are subscribed to. Start with the top box and work your way down (depending on how many service plans you have). Over to the right of each service plan is the words with an arrow "View Details->". Click view details and it takes you to a new page. On this page, under the box with the Service plan details are the words "To deactivate this service, click here". Click the link A pop up will show, click>> (Click here to confirm cancellation of your service). You will get another confirmation after it is complete.

    Now you are on the 100% free plan. If you want to make sure you don't get charged any overages. You proceed to the next step. This shuts off Auto Top-Ups.

    Open your account online and click this link>>>

    https://www.freedompop.com/billing_settings.htm

    It will take you to the Billing Settings page. Look for the square called "Automatic Top-up" and click edit. Change these settings to auto top-up (NO). And click saves. You might get a pop up warning, just click yes or "downgrade anyways". This setting decides if you get charged for any Data Overages.

    Freedompop changed this last week. It will ask you for a 5$ credit in-order to turn automatic top up off. The 5$ is a credit, just encase you go over the free amount during the 3 hour delay. They ask that you keep 5$ in credit at all times with Auto top up disabled,

    You will be on the 100% Free, but you have to watch your data usage very carefully. With the overages turned off, when you get close to the allotted amount, the account will suspend till you upgrade to a bigger plan, or you wait till the month rolls over to a new month.

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Fabrizio MartellucciFabrizio Martellucci Posts: 657FreedomPop Newbie, UK Pro ✭✭✭✭
    @njfulwider5 Could you post advice(s) pertinent to the UK service, please, as quoting prices in dollar could confuse the OP and I don't think the charging of turning off the autotopup has been done over to the UK service, yet.
    Billing cycle 7th
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    edited March 2016 #4
    @Fabyon
    I just realized this was a UK question. Only thing mentions anything off should be the 5$ US Dollars.

    @Jorge M.
    Could you verify charges for me in Pounds? Verify that my instructions are Pertinent for Fabyon. I couldn't see you guys changing the complete format on the Accounts for UK. Maybe the only thing that changes might be the dollars amounts and data amounts. Luckily they only part that mentions anything like this is the 5$ US dollars. Possibly the delay? I know the 3 hour delay is for Sprint, maybe it is different for the carrier used.

    Your help would be appreciated!
    Post edited by njfulwider5 on

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Fabrizio MartellucciFabrizio Martellucci Posts: 657FreedomPop Newbie, UK Pro ✭✭✭✭
    No problem lol, our UK section is so small you blink you miss it ;)
    Billing cycle 7th
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