When ordering 2 sims have been sent

Alexander  HuseyinAlexander Huseyin Posts: 1FreedomPop Newbie
hi
when i was ordering i got thought to the finish page then i looked at emails and there are 2 sims there
one of them is the free delivery and free activation
and the other is with the costs
any idea why this happened

Comments

  • Fabrizio MartellucciFabrizio Martellucci Posts: 657FreedomPop Newbie, UK Pro ✭✭✭✭
    edited March 2016 #2
    Did you go back one page and then forward again that could have added another sim into the equation, just speculating here. Anyway just contact support and they'll sort it out for you. Bear in mind it's Easter weekend so be patient for the turnaround in replying to you.
    Billing cycle 7th
  • [Deleted User][Deleted User] Posts: 12
    Hello,

    I would be glad to assist you with this, if you wish to cancel the second SIM order please PM me the order number and I would be glad to cancel it for you. If you need assistance with anything else, please add it on the PM since I will be closing this thread :3
This discussion has been closed.