Useless support

MrXTMrXT Posts: 91FreedomPop Newbie
Have opened two support tickets so far to get my 4g switch put on or given some info about why I can't get a 4g signal in a 4g area, one ticket got closed after telling me it would be left open after they referred it to the tech department and the other just asked me what phone I have and said they would check my sim and iv heard nothing since.

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