Unable to make or receive calls with wifi enabled...

David CrumpDavid Crump Posts: 1FreedomPop Newbie
I have been unable to make or receive calls whilst wifi is enabled since installing the FP sim approx 2 days ago.
Set-up said it was successful and I installed the app as instructed. Any attempt to make a call fails usually with an incorrect number message.
FP diagnostics '##72786#' also fails, wrong number, invalid command or no connection.
If I check in settings it says "Mobile network status: Disconnected."
Disabling wifi allows me to make calls but seems extremely slow making a connection.

I have just discovered after removing the FP Messaging app and reinstalling the sim for the third time that if I DON'T install the FP app then I can make calls with wifi enabled.

My phone is a brand new Asus Zenfone 5 LTE running Android 5.

Comments

  • Mattie MarkerMattie Marker Posts: 156FreedomPop Newbie, UK Pro ✭✭✭
    Make sure UPNP, USE ramdom ports and ICE is turned off in the messaging app
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