Not receiving calls or texts

Jonny_DJonny_D FreedomPop Newbie Posts: 56
I am able to make calls and send texts, though calls and text to me are not getting through.

Last person who called said the line was just ringing.

Any ideas on how I might remedy this?

TIA


JD

Comments

  • Jonny_DJonny_D FreedomPop Newbie Posts: 56
    Update - When connected via WiFi I can receive texts though not all calls.

    Calls not received from 3 & GiffGaff.

    Still unable to make a call to the GiffGaff Network.

    Call received from Talk Talk.
  • Stephen ChipchaseStephen Chipchase FreedomPop Newbie Posts: 58 ✭✭
    On WIFI you need to forward port 5060 (and a few others up in the 8000s I think) on the router or SIP won't work
    My comments and thoughts are my own opinion.
    I do not work for FreedomPop................ But if they're hiring I'll join B)


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  • Stephen ChipchaseStephen Chipchase FreedomPop Newbie Posts: 58 ✭✭
    also if SIP ALG is turned on within the router settings, turn it off as it breaks SIP more than it helps
    My comments and thoughts are my own opinion.
    I do not work for FreedomPop................ But if they're hiring I'll join B)


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