Cancel Accidental Order: Extra SIM

Matthew HandMatthew Hand Posts: 1FreedomPop Newbie
Hi;

Ordered a nano SIM (successfully) but upon completion, a popup appeared and in order to get past it, I clicked the nice big green button that says "OK" :)
I realised as soon as I did that that meant I'd unwittingly ordered a second (Trio) SIM immediately without requiring any sort of confirmation...

I've had a play around on my Account Settings and found the order I want to cancel... please can someone help cancel the order before it ships?
Order number is #47297324

Thank you

Comments

  • 1stJohn Arkley1stJohn Arkley Posts: 392FreedomPop Newbie ✭✭✭
    If its on the free plan don't worry about it. Just stick in in a draw and think of it as a backup.
    Billing cycle starts ~ 1st of month
  • Douglas ChungDouglas Chung Posts: 76FreedomPop Newbie
    edited May 2016 #3
    Switch down to FREE too or pay £4.99 & you can deactivate in your account

    deactivate account could switch both off
    Post edited by Douglas Chung on
    DC

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