26 days left on billing cycle but still no SIM!

juniorcurmudgeonjuniorcurmudgeon Posts: 3FreedomPop Newbie
Hi,

How long should I expect to wait to receive my SIM?
Getting impatient and thinking of cancelling my account and getting ID Mobile or giffgaff.

Comments

  • juniorcurmudgeonjuniorcurmudgeon Posts: 3FreedomPop Newbie
    The complete lack of customer support options is not inspiring any confidence in FreedomPop either.
  • 1stJohn Arkley1stJohn Arkley Posts: 392FreedomPop Newbie ✭✭✭
    You will still get 30 days from when you first use the sim.
    I can't remember who long mine took, but say 5 days. So my first cycle was 35 days.
    Billing cycle starts ~ 1st of month
  • juniorcurmudgeonjuniorcurmudgeon Posts: 3FreedomPop Newbie
    Well, I thought the delay was just caused by the bank holiday, but the post has arrived today and again no SIM. :(
  • simonjcomptonsimonjcompton Posts: 21FreedomPop Newbie
    Mine took nearly 10 days but I was on the beta testing so sims were rare
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