How to reorder UK SIM card

Petr NemgPetr Nemg Posts: 18FreedomPop Newbie
My son lost his phone. I was advised by customer services to re-order the SIM card.

I cannot find where is the option to re-order SIM card. Please help.
Thanks

Comments

  • Petr NemgPetr Nemg Posts: 18FreedomPop Newbie
    It turn out, you have to order completely new SIM card with new number and then ask them to put your old number onto the new SIM. Bit odd but this is how they do it...
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