no service

provokedpoltprovokedpolt Posts: 9FreedomPop Newbie
I have no service the app says I need to log in my account has plenty of data and minutes also the sim says emergency calls only.
There was a issue with payment but I sorted that out I got a new phone at the weekend a s7 and can only make wifi calls! been without service for nearly a week now

Comments

  • provokedpoltprovokedpolt Posts: 9FreedomPop Newbie
    Rang customer service who told me to leave phone off for five minutes and redo everything then it worked until I switched my phone off later on yesterday now the same!! I need to be able to use my phone outside my house.
  • provokedpoltprovokedpolt Posts: 9FreedomPop Newbie
    downgraded my plan to free and now my sim card activates lol!
    will wait till the next billing cycle to see if I want to upgrade my plan.
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