account not active

provokedpoltprovokedpolt Posts: 9FreedomPop Newbie
The app says account not active I have unlimited minutes and 3gb of data,
There was a issue with payment sorted that out as soon as I noticed also I didn't have my sim in because I smashed my phone the reason I didn't notice and I was in between getting a new one, I got a new phone saturday and it says emergency calls only, I can make wifi calls,
My old phone was a iphone 6s plus and my new one a samsung s7 if a phone swap is needed on my account I haven't had a service for days what is the problem?

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