Account blocked for no good reason

3rd Start - Brian Heslop3rd Start - Brian Heslop Posts: 29FreedomPop Newbie
Suffering from the commonest problem. 1st day of new cycle account blocked. Status still showing last months stats 200/200 mins left 190/200 texts left and 224/400Mb left, with 0 days left on the billing cycle.
Clearly the system is badly written, to keep throwing up stuff like this.

Comments

  • 3rd Start - Brian Heslop3rd Start - Brian Heslop Posts: 29FreedomPop Newbie
    Its cleared itself, seems to do this an awful lot
  • LucyLucy Posts: 378 admin
    brian30 said:

    Suffering from the commonest problem. 1st day of new cycle account blocked. Status still showing last months stats 200/200 mins left 190/200 texts left and 224/400Mb left, with 0 days left on the billing cycle.
    Clearly the system is badly written, to keep throwing up stuff like this.

    Hey there!
    After checking your account I see that your plan has renewed. You should now be able to use the service.
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