matma. Can't receive calls and send texts. HELP!

matmamatma Posts: 4FreedomPop Newbie
I will be ditching this SIM card and my wife's as we both have the same issues. I have called support, to no avail. I have missed a lot of opportunities as a result. I am a contractor and can't afford not to receive calls. This has been going on for 2wks now. I need help! I also been charged £4.99 for switching numbers. What do I do?
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