£1.49 charged for Data Rollover

drgeoffdrgeoff FreedomPop Newbie Posts: 172 ✭✭✭
I've had £1.49 charged for Data Rollover which I never requested. Transaction ID 48080874. Please refund.

I have several SIMs and am well aware that free 1 month trials are frequently included with new SIMs. However I have been very careful to downgrade/cancel all add-ons within the first month.

And the data was NOT rolled over.

Answers

  • njfulwider5njfulwider5 FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer Posts: 10,413 ✭✭✭✭✭
    drgeoff said:

    I've had £1.49 charged for Data Rollover which I never requested. Transaction ID 48080874. Please refund.

    I have several SIMs and am well aware that free 1 month trials are frequently included with new SIMs. However I have been very careful to downgrade/cancel all add-ons within the first month.

    And the data was NOT rolled over.

    @drgeoff
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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