Account suspended because my bank will not trade with FreedomPop they're blacklisted.

TrevorSTrevorS Posts: 1FreedomPop Newbie
I'm trying to solve this but nobody replies. The last I heard they wanted me to use another card to pay £1.49. Obviously after hearing this from my current card issuer I refuse to give them another card they're obviously untrustworthy. They also promised to refund £10.98 in October when that months payment went through 31st October. They took the payment but obviously I haven't had a refund. I now feel it's time to report this company to Ofcom and whoever. I can't even deactivate my account which is supposed to be an easy process.

Comments

  • SolomonSolomon Posts: 208FreedomPop Newbie
    After being away from this forum for a couple of months, I see this outfit still seems to be run by a bunch of Silicon Valley kids.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    TrevorS said:

    I'm trying to solve this but nobody replies. The last I heard they wanted me to use another card to pay £1.49. Obviously after hearing this from my current card issuer I refuse to give them another card they're obviously untrustworthy. They also promised to refund £10.98 in October when that months payment went through 31st October. They took the payment but obviously I haven't had a refund. I now feel it's time to report this company to Ofcom and whoever. I can't even deactivate my account which is supposed to be an easy process.

    @TrevorS
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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