porting number problem

donna rileydonna riley Posts: 2FreedomPop Newbie
I have requested to port number from Giffgaff, since this afternoon my Giffgaff sim has been unavailable, however my number has not ported over, I am able to make calls from my Freedom pop sim but no one can contact me. please advise what should I do?


  • Mattie MarkerMattie Marker Posts: 158FreedomPop Newbie, UK Pro ✭✭✭
    Is premium voice available/turned on for Incoming calls (FP Messaging App > Settings > Call). That might help. If you don't see the messaging app, you need it for FP to work.
  • islacbislacb Posts: 2FreedomPop Newbie
    I'm having the same problem. My T-Mobile sim has been unavailable since this morning, but no matter how many times I restart my app or log out/in to my account my phone still says my temporary number that freedompop randomly assigned is my new number.
  • [Deleted User][Deleted User] Posts: 0 admin
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