Refund Please :)

mattpulfordmattpulford Posts: 1FreedomPop Newbie
Hi Guys,

Signed up and paid £0.99 on 30/11/16 and £8.98 has been taken today (29/12/16) - but I'm yet to receive my SIM.

Rather than sending what I paid for, please just cancel my account and refund the total amount.

Many thanks!

Matt

Comments

  • Jonathan J.Jonathan J. Posts: 465 admin

    Hi Guys,

    Signed up and paid £0.99 on 30/11/16 and £8.98 has been taken today (29/12/16) - but I'm yet to receive my SIM.

    Rather than sending what I paid for, please just cancel my account and refund the total amount.

    Many thanks!

    Matt

    Hello Matt,

    I'm sorry to learn you've been charged without receiving your device. I can certainly assist in your request. I've sent you a PM in order to gather some information associated with your account.

    Please check your Forum inbox at your convenience.

    -Jonathan J.
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