New customer enquiry

raboxoraboxo Posts: 3FreedomPop Newbie
Hi looking into getting a sim for my daughter, can she keep her existing number from current sim ? And is there a smart cap facility so she does not accidentally run up a bill she's 10. She needs lots of data rather than minutes or texts.
I did look through FAQ but could find answers to my query so apologies if this has been asked and I didn't find it.

Comments

  • ritsonritson Posts: 172FreedomPop Newbie ✭✭✭
    yeah you can port your existing number over
    you can knock off "Automatic Top-up" so you dont get charged
    jason ritson 1st
    andrea ritson 6th
    adam ritson 12th
  • Mattie MarkerMattie Marker Posts: 150FreedomPop Newbie, UK Pro ✭✭✭
    Right. Its useful to have but some things to help.

    She CAN keep her number from existing sims BUT people have REPORTED that there have been numbers going missing so if the number is really important to her, i would not do this.

    Automatic top up can be disabled, some people have been charged for this, some haven't. To turn it off, go to the link https://www.freedompop.com/billing_settings.htm on a desktop or windows tablet. then disable auto top up. Basically one this is cut off, there is no bill, since there is no service so one one can call her to that number without wifi
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