Status code 300

Mushrif NasserMushrif Nasser Posts: 1FreedomPop Newbie
My acount says I have plenty of data/texts/and calls left in my account but theres a red banner on the app "You have used all of your data for this period. Click here to check for a plan upgrade, enable auto top-up, or add credit for data usage. " I can't make or receive calls, what is going on

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  • Jonathan J.Jonathan J. Posts: 465 admin

    My acount says I have plenty of data/texts/and calls left in my account but theres a red banner on the app "You have used all of your data for this period. Click here to check for a plan upgrade, enable auto top-up, or add credit for data usage. " I can't make or receive calls, what is going on

    Hello,

    Everything appears to be in good standing with your account. Can you please perform a soft reset by simply powering off your device then powering it back on.

    Feel free to reply to this thread on whether this helped resolve the issue.

    -Jonathan J.
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