Account suspended

Yves RemediosYves Remedios Posts: 5FreedomPop Newbie
My account has been suspended even though I have 150 unused minutes and 60mb unused data. I cannot see any way to contact support on this issue. Status code = 300

Such a terrible mobile service is of no use to me as my phone is not working.

Comments

  • Jonathan J.Jonathan J. Posts: 465 admin

    My account has been suspended even though I have 150 unused minutes and 60mb unused data. I cannot see any way to contact support on this issue. Status code = 300

    Such a terrible mobile service is of no use to me as my phone is not working.

    Hello Yves,

    I have provided a link which provides reasons as to why your account might have been suspended. Please feel free to have a look at your convenience.

    https://uk.support.freedompop.com/app/answers/detail/a_id/2849/kw/account suspended

    Also, is the account which has been suspended associated with the same email as your Forum's?

    -Jonathan J.
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