2 Numbers on same email account

alegomesspgmxalegomesspgmx Posts: 8FreedomPop Newbie
I have 2 numbers (sim cards) on the same email account. How can I exclude the second one?
thanks,

Answers

  • trackballtrackball Posts: 1,581FreedomPop Newbie ✭✭✭✭✭
    Two sim cards with different numbers and 1 phone, right ?
    Go to your homepage with a pc, at the top right is your name, the dropdown should show your sims and logout, pick the sim you want to cancel then go to my account - account settings, scroll to bottom and deactivate.
    You can do it on your phone by using the Fp app, open and tap 3 lines/bars left of messaging, pick plans and you'll get a page labeled Freedompop, left of title are 3 lines, tap and you'll get a pop out, tap home, this page is similar to a pc's, same steps as above to cancel.
    Make sure the sim you are deactivating isn't in your phone because it won't complete the cancel or your phone will stop working and you will have to change cards.
  • Jonathan J.Jonathan J. Posts: 443 admin

    I have 2 numbers (sim cards) on the same email account. How can I exclude the second one?
    thanks,

    Hello,

    Are you interested in removing a SIM and activating it onto another account? If so, I can certainly assist with this request.

    -Jonathan J.
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