Can't login to support site

Josh RamsohokJosh Ramsohok Posts: 3FreedomPop Newbie
I confirm my sim is still active and can make calls

But I am unable to login to submit a support ticket

Comments

  • Mattie MarkerMattie Marker Posts: 158FreedomPop Newbie, UK Pro ✭✭✭
    I would call the FreedomPop Support number which is somewhere on the support site
  • Jonathan J.Jonathan J. Posts: 465 admin

    I confirm my sim is still active and can make calls

    But I am unable to login to submit a support ticket

    Hello Josh,

    You are more than welcome to submit any questions you may have on this thread or feel free to PM me.

    -Jonathan J.
  • James WheatleyJames Wheatley Posts: 4FreedomPop Newbie
    Hello. I am unable to login to submit a ticket. This morning I received an email saying welcome to premium voice. I did not activate premium voice. I immediately cancelled the service. Please can you make sure I am not charged for it and find out why it was added to my account. Thanks.
  • Jonathan J.Jonathan J. Posts: 465 admin
    james909 said:

    Hello. I am unable to login to submit a ticket. This morning I received an email saying welcome to premium voice. I did not activate premium voice. I immediately cancelled the service. Please can you make sure I am not charged for it and find out why it was added to my account. Thanks.

    Hello,

    I can confirm Premium Voice was successfully deactivated and no charges were processed.

    You are more than welcome to message me should any issues arise.

    Have a wonderful day!

    -Jonathan J.
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