Can't receive calls

johnisrealmanjohnisrealman Posts: 25FreedomPop Newbie
I've done all the troubleshooting methods and it isn't work. Please help me. Tried calling and says paying customers even though I am.

Comments

  • Adam DabrowskiAdam Dabrowski Posts: 3FreedomPop Newbie

    I've done all the troubleshooting methods and it isn't work. Please help me. Tried calling and says paying customers even though I am.

    I've got similar issues!
    I can't receive any calls or txts.
    It happened after porting my number to FreedomPop.
    I can't get help coz I'm not a premium user. This is crazy.
    If I ported a number, I'm expecting to be OK.
  • Mattie MarkerMattie Marker Posts: 156FreedomPop Newbie, UK Pro ✭✭✭

    I've done all the troubleshooting methods and it isn't work. Please help me. Tried calling and says paying customers even though I am.

    I've got similar issues!
    I can't receive any calls or txts.
    It happened after porting my number to FreedomPop.
    I can't get help coz I'm not a premium user. This is crazy.
    If I ported a number, I'm expecting to be OK.
    Okay so both of you have
    Rebooted the phone
    Tried Wifi Only
    Tried 3G (Not 4G) only
    Installed the Messaging app that needs the sim card
    uninstalled it and reinstalled it
  • Adam DabrowskiAdam Dabrowski Posts: 3FreedomPop Newbie


    Okay so both of you have
    Rebooted the phone
    Tried Wifi Only
    Tried 3G (Not 4G) only
    Installed the Messaging app that needs the sim card
    uninstalled it and reinstalled it

    Yes, I tried it.
    3g Only, New app, all reinstallations, reset, APN, syncing data.
    As I said, FreedomPop (not so freedom!) was working OK before I ported my number.

  • AlejandraGAlejandraG Posts: 5,188FreedomPop Newbie admin


    Okay so both of you have
    Rebooted the phone
    Tried Wifi Only
    Tried 3G (Not 4G) only
    Installed the Messaging app that needs the sim card
    uninstalled it and reinstalled it

    Yes, I tried it.
    3g Only, New app, all reinstallations, reset, APN, syncing data.
    As I said, FreedomPop (not so freedom!) was working OK before I ported my number.

    Adam, exactly, when was the number ported in?
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