Account Cancellation Problem

Stephen CannStephen Cann Posts: 2FreedomPop Newbie
I have tried to contact Freedom on a number of occasions but never get a response!

I opened a trial account in October 2016 but found the service to be unusable. I downgraded the account and tried to cancel it.

Freedom have, however, continued to charge my Visa card. To date, you have overcharged by £47.76 over 6 months.

I would like a refund please and cancellation of any future credit card charges.

The code number on my payments is: 441138870823.

Please help urgently - 7 days! If I don't get a satisfactory resolution, I am willing to report Fredompop to the UK ombudsman.

S D Cann.

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