Downgraded plan but still got charged

Faheem ButtFaheem Butt Posts: 3FreedomPop Newbie
I have cancelled my account before the payment date but still got charged for this month. I have then tried again to downgrade my plan to free plan but now all the minutes have disappeared but i still have not received my money back for this month. Could you please downgrade my account and refund the money for this month.

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