No Service for hours during month end

Claire JonesClaire Jones Posts: 18FreedomPop Newbie
Hi,

my billing period resets on 23rd of the month, usually as I have no auto top ups on my account I lose service for a few hours on the morning of the 23rd, yet yesterday I was without service until around 7.00pm, is there any reason for this?.

Regards
Claire

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