What is this charge for?

lincsbikerlincsbiker FreedomPop Newbie Posts: 2
I have just signed up for a one month free trial only to be notified that I am being charged £10.98 the next day, why is this? I did not sign up for a £10.98 monthly plan.

Answers

  • AlejandraGAlejandraG FreedomPop Newbie Posts: 3,280 admin

    I have just signed up for a one month free trial only to be notified that I am being charged £10.98 the next day, why is this? I did not sign up for a £10.98 monthly plan.

    Hello We are sorry to hear about the unexpected charge but we can definitely take a look. Please provide us with your account email or FreedomPop phone number it's registered under to check on this.
  • rcb22rcb22 FreedomPop Newbie Posts: 2
    I am also facing this problem and would be interested to hear the answer.
  • AlejandraGAlejandraG FreedomPop Newbie Posts: 3,280 admin
    rcb22 said:

    I am also facing this problem and would be interested to hear the answer.

    Hi! I have personally sent you a private message over the forum, please make sure to check your forum inbox for follow up.
  • Sam Pringle Sam Pringle FreedomPop Newbie Posts: 1
    I am also facing this problem
  • AlejandraGAlejandraG FreedomPop Newbie Posts: 3,280 admin

    I am also facing this problem

    Have you checked that the charge you got, is not listed here?
    https://uk.support.freedompop.com/app/answers/detail/a_id/3145/kw/charge
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