Downgrade account

SystemSystem Posts: 16 mod
in Account Help #1
This discussion was created from comments split from: Cannot downgrade to the free plan.

Comments

  • PreetyaPreetya Posts: 3FreedomPop Newbie ✭
    #2
    Ditto myself only I wish to cancel both my Sims. How in heavens name do I do that?
  • PreetyaPreetya Posts: 3FreedomPop Newbie ✭
    #3
    Ditto

    I am trying to downgrade & it doesn't look like it Is working.
    I do NOT want to pay as the 2 Sims did NOT work
  • AlejandraGAlejandraG Posts: 5,850FreedomPop Newbie admin
    #4
    Preetya said:

    Ditto myself only I wish to cancel both my Sims. How in heavens name do I do that?

    Preetya said:

    Ditto

    I am trying to downgrade & it doesn't look like it Is working.
    I do NOT want to pay as the 2 Sims did NOT work


    We are sorry to hear they are not working. Have you tried any troubleshooting steps? Or you have and they still do not work?
    We can help with cancellation or steps to try to get past the error. Please provide us with more information if you still want to cancel, let me know.
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