Downgrade account

SystemSystem Posts: 16 mod
in Account Help #1
This discussion was created from comments split from: Cannot downgrade to the free plan.

Comments

  • PreetyaPreetya FreedomPop Newbie Posts: 3 ✭
    #2
    Ditto myself only I wish to cancel both my Sims. How in heavens name do I do that?
  • PreetyaPreetya FreedomPop Newbie Posts: 3 ✭
    #3
    Ditto

    I am trying to downgrade & it doesn't look like it Is working.
    I do NOT want to pay as the 2 Sims did NOT work
  • AlejandraGAlejandraG FreedomPop Newbie Posts: 3,055 admin
    #4
    Preetya said:

    Ditto myself only I wish to cancel both my Sims. How in heavens name do I do that?

    Preetya said:

    Ditto

    I am trying to downgrade & it doesn't look like it Is working.
    I do NOT want to pay as the 2 Sims did NOT work


    We are sorry to hear they are not working. Have you tried any troubleshooting steps? Or you have and they still do not work?
    We can help with cancellation or steps to try to get past the error. Please provide us with more information if you still want to cancel, let me know.
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