Data not working today

SolomonSolomon Posts: 207FreedomPop Newbie
I have a global sim card, which has been working fine so far.
Today, while I was out and about in Paris, it suddenly stopped working, just when I needed it.
Now, several hours later, it is still not working.
Is there any way of knowing whether something like this is a temporary outage? Or my phone has developed a technical problem? Or FP have a technical prob with roaming? Or something else?
Fingers crossed it will work again tomorrow. But how to know what the problem is?

Comments

  • SolomonSolomon Posts: 207FreedomPop Newbie
    Working again now - a day and a half later. No explanation. Strangely, it resumed shortly after I raised a ticket. No idea whether that is pure coincidence or that someone did something at the FP end.
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  • SolomonSolomon Posts: 207FreedomPop Newbie
    edited August 2017 #4
    Thanks for the info. I suppose it was just coincidence that it started working again. A temporary glitch with the roaming operator, maybe. Apart from being annoyed the data didn't work just when I needed it, I was worried that the SIM had stopped working for some reason - I have had that happen in the past and never got it working again, losing all the quota of data I had built up.
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