Cancel 1 Sim, change other

jonebjoneb Posts: 2FreedomPop Newbie
Hi the original plan I had for my account and 2 sims has been changed. Currently i can't call from the sim I want to keep as I need credit. I refer to the sim, phone number ending 32. Can you please reduce this to a free SIM. Please cancel the other sim, phone number ending 78 altogether.

Also can you please explain why there is no option to change to the free plan clearly available to me online but there is a clear link to paid options?

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