I have a Global SIM that I purchased from BestBuy. My account was activated on June 13, 2017. The data on the SIM worked fine for about 5 weeks but hasn't worked since the second week of August. The only page I can get to is Http://setup.freedompop.com/vcp showing a 403 Forbidden error. I opened up a support ticket and was told that my only option is to deactivate the account, order a new SIM, and then get a refund from FreedomPop for the new order. Unfortunately, the Global SIM is not in stock and I really want to maintain a Global SIM account, not a US LTE account. Is there some remedy? Since the account has been active less than 90 days, can I get a warranty replacement?