How to tell which SIM associated with which Account?

Man Hon WongMan Hon Wong Posts: 2FreedomPop Newbie
I have 2 SIM cards, is there any where in the account page that I can check the SIM identifier that's associated to that account?

Or any other mean to check which Account is associated with which SIM card?

Comments

  • AlejandraGAlejandraG Posts: 5,155FreedomPop Newbie admin

    I have 2 SIM cards, is there any where in the account page that I can check the SIM identifier that's associated to that account?

    Or any other mean to check which Account is associated with which SIM card?

    Hello! There is, with the serian number of the back of the sim. The one that ends on serial number 8383 belongs to your number ending in 2655.
  • Man Hon WongMan Hon Wong Posts: 2FreedomPop Newbie
    edited September 2017 #3

    I have 2 SIM cards, is there any where in the account page that I can check the SIM identifier that's associated to that account?

    Or any other mean to check which Account is associated with which SIM card?

    Hello! There is, with the serian number of the back of the sim. The one that ends on serial number 8383 belongs to your number ending in 2655.
    Thanks. But I think this SIM is actually with my friend now.

    How can I check this in myself? I still have another 2 SIMs.
    Post edited by Man Hon Wong on
  • AlejandraGAlejandraG Posts: 5,155FreedomPop Newbie admin

    I have 2 SIM cards, is there any where in the account page that I can check the SIM identifier that's associated to that account?

    Or any other mean to check which Account is associated with which SIM card?

    Hello! There is, with the serian number of the back of the sim. The one that ends on serial number 8383 belongs to your number ending in 2655.
    Thanks. But I think this SIM is actually with my friend now.

    How can I check this in myself? I still have another 2 SIMs.
    Can you please confirm the sim numbers?
  • drgeoffdrgeoff Posts: 175FreedomPop Newbie ✭✭✭
    The old version of the website showed the SIM number. That was just one of many ways the old site was much better than the current one.
  • AlejandraGAlejandraG Posts: 5,155FreedomPop Newbie admin
    drgeoff said:

    The old version of the website showed the SIM number. That was just one of many ways the old site was much better than the current one.

    We understand your frustration, we will make sure to relay the feedback to the group in charge.
  • Naseem MirzaNaseem Mirza Posts: 6FreedomPop Newbie
    just got a new replacement sim for the one which was lost. Btu now it seems to be a nightmare getting my existing Freedom Pop number to work on the new replacement sim. Please somebody help me as no one is answering the phone line!
  • AlejandraGAlejandraG Posts: 5,155FreedomPop Newbie admin

    just got a new replacement sim for the one which was lost. Btu now it seems to be a nightmare getting my existing Freedom Pop number to work on the new replacement sim. Please somebody help me as no one is answering the phone line!

    Hello Naseem, I'm sorry for the late reply. I will be sending you a private message over the forum's inbox to further assist, as I need to gather your personal account information.
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