cannot receive calls or texts

gary edengary eden Posts: 23FreedomPop Newbie
edited December 2017 in Using Your Devices #1
unable to receive calls or texts.

i can make outgoing calls and send texts but no incoming.

please advise as have already tried the usual stuff explained.

thanks
Post edited by gary eden on

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  • gary edengary eden Posts: 23FreedomPop Newbie
    yes have factory reset the phone and downloaded latest android FreedomPop Text and Messaging app, set APN to three.co.uk, (have tried naming it 3 and freedompop) and enabling international roaming.

    none of this allows incoming calls or texts at all.

    please advise further ??
  • gary edengary eden Posts: 23FreedomPop Newbie
    ps.. its for the telehone number ending 114 thanks
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  • gary edengary eden Posts: 23FreedomPop Newbie
    yes still no incoming call or texts on wifi or data usage
  • gary edengary eden Posts: 23FreedomPop Newbie
    well any update with a fix for no incoming calls or texts please ??

    could the sim card be faulty and need replaced ??

    need a fix for this asap please or ill be forced to leave your network if cant get working.

    thanks
  • gary edengary eden Posts: 23FreedomPop Newbie
    i have tried all advice given other than replacing the sim cards in case they are faulty, can you send free replacements to see if this fixes the issues i am having ??
  • gary edengary eden Posts: 23FreedomPop Newbie
    as it seems your unable to resolve this issue please provide my PAC code for the telephone number ending in 81114 from my account please asap. thankyou
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