Can't activate SIM

doopydugdoopydug Posts: 2FreedomPop Newbie
Hi guys - noob here - sorry if I am being simple.

Have popped SIM into my android phone , downloaded the app and tried to activate but I get a message saying that I have to contact customer services to activate.

Have gone to http://www.freedompop.com/activate but it tells me I have an invalid ICCID and to phone 02038189419 however that number is a dead line ??

Any help would be appreciated

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