Package not renewed ?

rachel Brooksrachel Brooks Posts: 6FreedomPop Newbie
I have the basic 200 package of which was suppose to renew on 19th March however it has not renewed this month (?) I have a transaction number but do not have the updated allowance visible within the overview tab online, I can also not send or receive any calls or use any data due to the package not updating. Is there anything anyone can do or suggest to help me please?

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