Whatsapp sim no longer working (uk)

Kamal HasanKamal Hasan Posts: 2FreedomPop Newbie
I have a whatsapp sim card, purchased when it first came out. I am no longer getting a signal.

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  • [Deleted User][Deleted User] Posts: 0 admin
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  • GetKrakenGetKraken Posts: 1FreedomPop Newbie
    @AlejandraG The link you supplied goes to the homepage. There is no specific banner, button or functionality to order a replacement sim.

    Can you please provide a specific url and set of instructions to request a replacement sim?

    I'm unable to find any such ordering functionality after logging into my account. According to the online account the sim is active, but when installing the mobile application, it states the sim is in-acitve. Not very helpful to get conflicting information and also no obvious message or means to order a replacement sim.
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