Global Sim account suspended, faulty link

SolomonSolomon Posts: 207FreedomPop Newbie
Hello,
I now get a message that my Global SIM " service is inactive due to an unforeseen technical issue. Please click here to contact customer service".
The trouble is, the link I am asked to click doesn't work!

I suppose this now means the account is closed and I can ask for a refund for the sum taken from my account on the very same day FP sent out their famous email saying the account was going to close in the next few days.

Comments

  • SolomonSolomon Posts: 207FreedomPop Newbie
    Hello, the monthly rollover fee was taken from my account just a few hours before FP sent out their infamous email that the Global SIM was to be deactivated.
    While the sum involved is fairly trivial (both for FP and for me), this is sneaky to say the least. FP take a fee for the month and then immediately withdraw the service.
    Please refund.
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • SolomonSolomon Posts: 207FreedomPop Newbie
    Wifi calling doesn't work. I get a message saying "account not active"
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • SolomonSolomon Posts: 207FreedomPop Newbie
    What about the fact that the link doesn't work? Shouldn't you either correct the link or remove it altogether?
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
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