Visual Voicemail

Claire JonesClaire Jones Posts: 18FreedomPop Newbie
Hi,
I have recently been moved to your 1GB essential plan & had been told by Freedompop that voicemail was now included in this plan, so there was no need to have it as a services add on.
In the last few days I have cancelled visual voicemail as an additional service, but have discovered that voicemail now doesn't work.
I need voicemail so would be grateful if you could re-enable onto my account.

Kind Regards
Claire (number ending 4377)

Comments

  • The user and all related content has been deleted.
  • Claire JonesClaire Jones Posts: 18FreedomPop Newbie
    Thanks very much, I'm using Android & have had visual voicemail for over 18 months.

    Regards
    Claire
  • The user and all related content has been deleted.
  • Claire JonesClaire Jones Posts: 18FreedomPop Newbie
    Hi AlejandraG,

    ICCID No. is: 8944200104411001703

    Can this be sorted A.S.A.P please, I need the ability for callers to leave messages.

    Kind Regards
    Claire
  • The user and all related content has been deleted.
  • Claire JonesClaire Jones Posts: 18FreedomPop Newbie
    Thanks Alejandra,
    what about the charge, it would appear that I have to pay an additional cost for this updated sim, can this be refunded?.
    Regards
    Claire
  • The user and all related content has been deleted.
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