How is my data being used if my phone is switched off?

SoggySoggy Posts: 3FreedomPop Newbie
My phone has been switched off all night and today but data has still been used throughout. How is this possible?

Answers

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  • SoggySoggy Posts: 3FreedomPop Newbie
    I’ve done this through Messenger but not getting anywhere. Was told to change password but this has done nothing! Someone has been using this account since December 2017, when the sim was only put in the phone November 2018, so i find you have been charging me for this but are refusing to acknowledge this so are not investigating, apologising or refunding me! So still someone is getting away with using my account!
  • [Deleted User][Deleted User] Posts: 0 admin
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