using mobile abroad (from UK to Italy)

Francesco_CabidduFrancesco_Cabiddu Posts: 10FreedomPop Newbie
Hi,
I would like to know if there's a way to use my UK freedompop SIM in Italy. I have to go there for a couple of days.
I would like to use internet and make/receive calls.

Thank you for your help!

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Answers

  • [Deleted User][Deleted User] Posts: 0 admin
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  • Francesco_CabidduFrancesco_Cabiddu Posts: 10FreedomPop Newbie
    Hi!
    Is the ICCID number the one displayed on the physical SIM? If so, 04412049933

    Thank you very much for your help AlejandraG!
  • Francesco_CabidduFrancesco_Cabiddu Posts: 10FreedomPop Newbie
    Hi!
    Today my freedompop app decided to stop working. When I open the app this messagge appears: "To use voicemail, please subscribe through the "Available Services" menu of the FreedomPop OTT Call and Text app"
    It gives me the possibility to click ok, being redirected to the Play Store. But the "FreedomPop Free Call and Text" appears to not be available in my country!!!!!! (the UK)
    So I am stuck, the app won't work because of this message that cannot be deleted, and I can't download the new app the message tells me to download!

    Please give me some advice!

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  • Francesco_CabidduFrancesco_Cabiddu Posts: 10FreedomPop Newbie
    Thank you for the support. my number is (+44) 07749157814
  • [Deleted User][Deleted User] Posts: 0 admin
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  • Francesco_CabidduFrancesco_Cabiddu Posts: 10FreedomPop Newbie

    Hi!
    Is the ICCID number the one displayed on the physical SIM? If so, 04412049933

    Thank you very much for your help AlejandraG!

    Yes! But it should be about 18-19 digits long, starting with an 89. Or the phone number of the line? We can use that too
    Hi! Found it. 8944200104412049933. THANK YOU for your help
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