"Out of international minutes" problem again...

Damian MisiakDamian Misiak Posts: 2FreedomPop Newbie
Everything was working fine, until from yesterday when I try to call a get a voice message saying I`m "out of international minutes" despite only trying to call a mobile here in the U.K. I am not trying to call or send any texts internationally, please help.

Comments

  • AlejandraGAlejandraG Posts: 5,785FreedomPop Newbie admin

    Everything was working fine, until from yesterday when I try to call a get a voice message saying I`m "out of international minutes" despite only trying to call a mobile here in the U.K. I am not trying to call or send any texts internationally, please help.

    We are sorry to hear you ran into this issue again Misiak. Upon revire both of your accounts are active. Can you please confirm which troubleshooting steps, like re-setting APN"s have you tried?
  • JohndoglessJohndogless Posts: 7FreedomPop Newbie
    Was there a fix for this? I have the same problem
  • AlejandraGAlejandraG Posts: 5,785FreedomPop Newbie admin

    Was there a fix for this? I have the same problem

    Can you please confirm which troubleshooting steps, like re-setting APN"s have you tried?
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