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Canceled Premium Voice But Still Charged?

LEIGH MCCLURELEIGH MCCLURE Posts: 12FreedomPop Newbie
I was using the free trial of premium voice, until my billing cycle reset, and when that happened I canceled the premium voice service. However I noticed I was still charged $3.99. Is this a bug? and can i get a refund?

Comments

  • Jorge Jorge Posts: 3,376 admin
    Hello @klcoma6 I will have a forum agent take a look into your account to see why you were charged after having cancelled the PV service. Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk). :+1:
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