Trouble connecting to hotspot

AlexMAlexM Posts: 1FreedomPop Newbie
Recently started using the Rocket sleeve with the free monthly 500 MB as a mobile hotspot. Worked beautifully the first couple of times, now I whenever I try to join the hotspot all I get is a window asking my email and what device I have. After providing the email I get an "email already in use message" and that's it. No working hotspot.

I wasn't expecting much from a free service, but this is, shall we say, a little disappointing.


  • Rich Sias (16th)Rich Sias (16th) Posts: 3,352FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    Sound like your activation was partially lost. But it still remembers that the email was 'used'. @Ali is there anything this user could do without assistance of an admin ? Or is this a server side repair ?
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • Ali Ali Posts: 6,705FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    Looks like device isn't activated. @AlexM Could you try to use a different email address?
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