FreedomPop might spend more on customer service

Iolaire McFaddenIolaire McFadden Posts: 119FreedomPop Newbie
FreedomPop might spend more on customer service
http://techcrunch.com/2015/06/17/freedompop-30m/
Now the company plans to invest to change this: “Part of the investment will be in customer service,” he says. “We have been having a ‘nothing’ customer experience, and now we want to have a positive experience.”

Comments

  • weanutweanut Posts: 309FreedomPop Newbie, FreedomPop Expert ✭✭✭
    interesting, let's hope! thanks for sharing.
  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    This is great news and I am excited to see what the future holds for FreedomPop and customer service improving!
  • RossfuzRossfuz Posts: 116FreedomPop Newbie, FreedomPop Expert ✭✭✭
    how about calendars?
  • olrsolrs Posts: 410FreedomPop Newbie
    That would be great if they improve customer service! I think that will help a lot.
  • Barbara WestBarbara West Posts: 3FreedomPop Newbie
    How about having a customer service that is based in the United States with ENGLISH as their FIRST language reps????
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