Phone does not receive texts while in sleep mode

Michael EddinsMichael Eddins Posts: 4FreedomPop Newbie
I just bought this phone from FP and it does not receive texts while in sleep mode. It will receive calls. Is there any way to fix this?

Comments

  • Marc MizuireMarc Mizuire Posts: 7FreedomPop Newbie
    I'm having the same problem but I've noticed that the texts usually show up once my phone wakes up and connects to my wifi even though my 4G works fine. I can use the internet, gps, call and send texts without wifi.
  • Jorge Jorge Posts: 3,380 admin
    @Michael Eddins @Marc Mizuire Hey guys, I apologize for the delay in support. Could you both please confirm the type of device you are having this issue with. Michael i'm assuming yours is a S3 since the category is for an S3 correct? :)

    Also, could you guys please confirm if this is a reoccurring issue or just recently began experiencing no texts while the device is on sleep mode? Thanks :+1:
  • mocaismamamocaismama Posts: 9FreedomPop Newbie
    @Jorge M.

    I am having the same issue with my Samsung Victory 4G LTE. It has been going on for longer than i realized. I diagnosed the problem a couple months ago, but just started looking for a solution.
  • mocaismamamocaismama Posts: 9FreedomPop Newbie
    @Jorge M. I am having the same issue with my Samsung Victory 4G LTE.
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