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Ipad mini 2 16gb not no data after activation

Haojie WangHaojie Wang Posts: 10FreedomPop Newbie
I successfully activated online. However, there is no message of auto activation on my ipad after restart or network reset. I refered to the iphone activation for mannual activation but there is no phone app so I cant put the number in there to refresher. Wonder if there is a way to activate. The associated account email is [email protected]

Thanks!

Comments

  • Haojie WangHaojie Wang Posts: 10FreedomPop Newbie
    When I use lte, it asked me to go to sprint website to renew it and then it says it cant be done. Maybe because its freedompop...
  • Jorge Jorge Posts: 3,376 admin
    Hello @Haojie Wang I will have a forum agent take a look into your account to see what's going on. I apologize for the delay in reply on my part :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk). :+1:
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